Shipping policy

SHIPPING POLICY

Processing Time Orders are processed within 1-2 business days (Monday-Friday, excluding public holidays). You'll receive a confirmation email with tracking information once your order ships.

Shipping Rates & Delivery Times

Australia

• Standard Shipping: 3-12 business days - (Sendle)
• Express Shipping: 1-6 business days - $12.50 (Fastest Courier)

International Shipping We currently do not ship to international destinations. Rates and delivery times vary by location and are calculated at checkout.

Order Tracking Once your order ships, you'll receive a tracking number via email. You can track your package through Australia Post or the designated carrier.

Delivery Issues If your order hasn't arrived within the estimated timeframe, please contact us at [your email]. We're not responsible for delays caused by customs, weather, or carrier issues, but we'll do our best to help resolve any problems.

International Orders International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping rates.

Damaged or Lost Packages Please inspect your order upon delivery. If items are damaged or your package is lost in transit, contact us within 48 hours at [your email] so we can file a claim with the carrier.